OUR STORY
We founded Oh My Maille with the desire to redefine everyday style, proving that fashion can be both sustainable and intensely artisanal. We are often asked how this duo came to be.
It all started with a transmission. As a woman, my mother learned to crochet at a very young age, at school, simply driven by the pleasure of creating and offering handmade pieces. Crocheted accessories have always been part of our daily lives. I often spent time next to my mother while she was crocheting; I loved watching her precise movements.
Little by little, she passed this passion on to me. We started imagining and making bags together, simply for the pleasure of creation. Very quickly, those around us wanted to wear our designs. The idea then naturally emerged: we had to share this expertise with the world.
This is how the Trapèze bag was born. We made the conscious choice of polyester t-shirt yarn for its impeccable hold and durability, deliberately turning our backs on animal leather. Each piece is the result of our shared bond, a constant search for precision, and a desire to sacrifice nothing for style.
Whether you're going to a meeting, on the move, or on a weekend getaway, we hope you wear your Oh My Maille with as much pride as we had in designing it. Thank you for being part of our adventure.
See you soon,
Adeline and Gioacchino
Shipping Policy
SHIPPING POLICY
The choice of carrier is determined by the shipment's destination. We use BPOST for international deliveries and also offer shipments via MONDIAL RELAY for France.
Delivery fees vary depending on the order amount and the destination country:
Belgium
* Free home delivery / Free delivery to a pick-up point
France
* Free home delivery / Free Mondial Relay pick-up point delivery
Germany, Luxembourg, Netherlands
* Home delivery €2.99
Austria, Denmark, Finland, Greece, Italy, Poland, Portugal, Spain, United Kingdom
* Home delivery €7.90
United States
* Home delivery €9.99
Orders are generally shipped within 48-72 hours after order confirmation. In the event of a postal service strike, parcels will be deposited at the sorting center as soon as the situation allows.
When placing an order, the customer must ensure that their personal and delivery information is entered correctly. Any incorrect information may lead to processing delays. In case of error in the information provided, any additional costs incurred will be borne by the customer.
If the customer fails to select a pick-up point when placing their order, we invite them to contact us within one hour to modify the order. Otherwise, a pick-up point will be automatically selected by our system.
If the customer does not collect their parcel at a pick-up point or BPOST, a new shipment may be offered, subject to additional fees borne by the customer. Order cancellations are not possible.
Any visibly damaged or opened parcel must be refused at the pick-up point/Bpost point/postman. Once the parcel is accepted, responsibility falls to the customer, and no claims can be processed in this regard.
Purchases may be sent in multiple packages depending on the product format. A tracking number will be provided by email to track your parcel's journey. In case of incorrect email address entry, the brand cannot be held responsible.
Finally, we guarantee consumer satisfaction for non-food products, particularly in case of damaged products upon receipt.